Returns & Exchanges

At The Indoor Golf Shop, we want to ensure you are completely satisfied with your golf simulator gear. If you are not happy with your purchase, we offer a 30-day return window for most items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original manufacturer packaging, ensuring all components, manuals, and accessories are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned equipment for quality assurance, we will issue a refund to your original payment method within 5-7 business days.